Reneir Shannon Greaver
Banking Operations & Sales Support Specialist
Randfontein, ZA.About
Highly efficient and adaptable banking professional with 18.5 years of cross-sector experience, specializing in financial operations, sales support, and system administration. Proven ability to optimize workflows, ensure regulatory compliance, and drive client satisfaction within fast-paced environments. Recognized as a top sales consultant and Service Hero Champion, consistently delivering measurable results and fostering strong client relationships.
Work
ABSA Vehicle and Asset Finance
|Sales Support Consultant (Corporate / Relationship Banking)
Randfontein, Gauteng, South Africa
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Summary
Managed end-to-end client and product onboarding processes within the Vehicle and Asset Finance division, ensuring compliance and efficient transaction processing for corporate and relationship banking clients.
Highlights
Streamlined client and product onboarding via Electronic Sales Platform (ESP), enhancing efficiency for new account activations.
Ensured 100% adherence to FICA and Customer Acceptance Screening (World Check System) compliance, effectively mitigating regulatory risks.
Acted as a national SAP Super User and go-to expert, providing critical support and resolving complex system and product knowledge issues for regional teams and the Processing Centre.
Captured and processed over 100+ deals monthly on SAP, from signed facility letters to complete pack submissions, accelerating processing timelines.
Proactively managed rectification of faulty or outstanding security documents, significantly accelerating deal closure and improving document integrity.
ABSA Vehicle and Asset Finance
|Processing Centre (Permanent)
Randfontein, Gauteng, South Africa
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Summary
Executed comprehensive data capturing, document management, and system support functions, ensuring operational efficiency and compliance within the Vehicle and Asset Finance Processing Centre.
Highlights
Accurately captured and validated a high volume of contracts on the Sybrin system, maintaining data integrity for financial records.
Collaborated effectively with Sales teams to optimize workflow, contributing to a smoother and faster processing cycle.
Managed and alphabetized master security files, ensuring efficient retrieval of critical documents and reducing search times.
Functioned as a national SAP Super User, providing essential support to regions and the Processing Centre, resolving complex system issues.
Generated specialist reports using CRM and SAP BusinessObjects (BO) for the Asset Finance team, providing data-driven insights for decision-making.
ABSA Vehicle and Asset Finance
|Processing Centre (Casual)
Randfontein, Gauteng, South Africa
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Summary
Provided initial support for data management and administrative tasks within the Processing Centre, contributing to foundational operational efficiency.
Highlights
Supported data capturing operations for contracts, ensuring initial accuracy of client information.
Assisted with filing and document organization, contributing to streamlined administrative processes.
Participated in the Skepping's Team, gaining early exposure to client contract loading on the system.
Education
Institution Conquest for Life
Certification
Business Economics
Courses
Microsoft Office
A+ Certification Business Economics
Bytes Technology
Certification
Microsoft Excel
Courses
MICROSOFT Excel level 1
Randfontein High School
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Matriculation
General Studies
Courses
English
Afrikaans
Travel and Tourism
Technical Drawing
Geography
Business Economics
Awards
Top Sales Consultant
Awarded By
ABSA Vehicle and Asset Finance
Recognized and nominated as a top sales consultant for exceptional performance and contributions to sales targets.
Service Hero Champion
Awarded By
ABSA Vehicle and Asset Finance
Awarded for outstanding service excellence, including an incentive trip to Mauritius in 2017, demonstrating commitment to client satisfaction.
Languages
Afrikaans
English
Certificates
Google Ads
Issued By
Java
Issued By
Undisclosed
Python
Issued By
Undisclosed
TEFL
Issued By
Undisclosed
NQF 5
Issued By
National Qualifications Framework
OHS Leader
Issued By
Undisclosed
Compliance Training (All Legislation, Policies, and Procedures)
Issued By
Undisclosed
Transunion Administrator
Issued By
Transunion
TESLA
Issued By
Undisclosed
Skills
Software & Systems
SAP, Microsoft Office, MS Word, Excel, ESP (Electronic Sales Platform), Sybrin, World Check System, CRM (Customer Relationship Management), SAP BusinessObjects (BO).
Financial Operations & Compliance
Asset Finance, Contract Capturing, FICA Compliance, Customer Acceptance Screening, Document Management, Transaction Processing, Data Validation, Security Document Rectification, Pay-out Processes.
Client & Sales Support
Client Onboarding, Relationship Management, Sales Liaison, Lead Management, Customer Service, Dealer Registration, Telephonic Support, Problem Solving.
Data & Reporting
Data Capturing, Reporting, Production Reporting, Database Management, Information Management.
Operational Excellence
Workflow Optimization, Process Improvement, System Administration, Troubleshooting, Adherence to Deadlines, Attention to Detail.
Professional Competencies
Teamwork, Communication, Adaptability, Initiative, Pressure Management, Learning Agility, Cross-functional Collaboration.