Reneir Shannon Greaver

Banking Operations & Sales Support Specialist

Randfontein, ZA.

About

Highly efficient and adaptable banking professional with 18.5 years of cross-sector experience, specializing in financial operations, sales support, and system administration. Proven ability to optimize workflows, ensure regulatory compliance, and drive client satisfaction within fast-paced environments. Recognized as a top sales consultant and Service Hero Champion, consistently delivering measurable results and fostering strong client relationships.

Work

ABSA Vehicle and Asset Finance

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Sales Support Consultant (Corporate / Relationship Banking)

Randfontein, Gauteng, South Africa

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Summary

Managed end-to-end client and product onboarding processes within the Vehicle and Asset Finance division, ensuring compliance and efficient transaction processing for corporate and relationship banking clients.

Highlights

Streamlined client and product onboarding via Electronic Sales Platform (ESP), enhancing efficiency for new account activations.

Ensured 100% adherence to FICA and Customer Acceptance Screening (World Check System) compliance, effectively mitigating regulatory risks.

Acted as a national SAP Super User and go-to expert, providing critical support and resolving complex system and product knowledge issues for regional teams and the Processing Centre.

Captured and processed over 100+ deals monthly on SAP, from signed facility letters to complete pack submissions, accelerating processing timelines.

Proactively managed rectification of faulty or outstanding security documents, significantly accelerating deal closure and improving document integrity.

ABSA Vehicle and Asset Finance

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Processing Centre (Permanent)

Randfontein, Gauteng, South Africa

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Summary

Executed comprehensive data capturing, document management, and system support functions, ensuring operational efficiency and compliance within the Vehicle and Asset Finance Processing Centre.

Highlights

Accurately captured and validated a high volume of contracts on the Sybrin system, maintaining data integrity for financial records.

Collaborated effectively with Sales teams to optimize workflow, contributing to a smoother and faster processing cycle.

Managed and alphabetized master security files, ensuring efficient retrieval of critical documents and reducing search times.

Functioned as a national SAP Super User, providing essential support to regions and the Processing Centre, resolving complex system issues.

Generated specialist reports using CRM and SAP BusinessObjects (BO) for the Asset Finance team, providing data-driven insights for decision-making.

ABSA Vehicle and Asset Finance

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Processing Centre (Casual)

Randfontein, Gauteng, South Africa

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Summary

Provided initial support for data management and administrative tasks within the Processing Centre, contributing to foundational operational efficiency.

Highlights

Supported data capturing operations for contracts, ensuring initial accuracy of client information.

Assisted with filing and document organization, contributing to streamlined administrative processes.

Participated in the Skepping's Team, gaining early exposure to client contract loading on the system.

Education

Institution Conquest for Life

Randfontein, Gauteng, South Africa
Certification Business Economics

Courses

Microsoft Office

A+ Certification Business Economics

Bytes Technology

Randfontein, Gauteng, South Africa
Certification Microsoft Excel

Courses

MICROSOFT Excel level 1

Randfontein High School

Randfontein, Gauteng, South Africa
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Matriculation General Studies

Courses

English

Afrikaans

Travel and Tourism

Technical Drawing

Geography

Business Economics

Awards

Top Sales Consultant

ABSA Vehicle and Asset Finance

Recognized and nominated as a top sales consultant for exceptional performance and contributions to sales targets.

Service Hero Champion

ABSA Vehicle and Asset Finance

Awarded for outstanding service excellence, including an incentive trip to Mauritius in 2017, demonstrating commitment to client satisfaction.

Languages

Afrikaans

English

Certificates

Google Ads

Google

Java

Undisclosed

Python

Undisclosed

TEFL

Undisclosed

NQF 5

National Qualifications Framework

OHS Leader

Undisclosed

Compliance Training (All Legislation, Policies, and Procedures)

Undisclosed

Transunion Administrator

Transunion

TESLA

Undisclosed

Skills

Software & Systems

SAP, Microsoft Office, MS Word, Excel, ESP (Electronic Sales Platform), Sybrin, World Check System, CRM (Customer Relationship Management), SAP BusinessObjects (BO).

Financial Operations & Compliance

Asset Finance, Contract Capturing, FICA Compliance, Customer Acceptance Screening, Document Management, Transaction Processing, Data Validation, Security Document Rectification, Pay-out Processes.

Client & Sales Support

Client Onboarding, Relationship Management, Sales Liaison, Lead Management, Customer Service, Dealer Registration, Telephonic Support, Problem Solving.

Data & Reporting

Data Capturing, Reporting, Production Reporting, Database Management, Information Management.

Operational Excellence

Workflow Optimization, Process Improvement, System Administration, Troubleshooting, Adherence to Deadlines, Attention to Detail.

Professional Competencies

Teamwork, Communication, Adaptability, Initiative, Pressure Management, Learning Agility, Cross-functional Collaboration.